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Municipal Services

The City of Johannesburg relies on its residents to log service delivery failures so that it may have the opportunity to attend to them. If issues are not logged on the City’s service delivery systems, the entities are likely unaware of the breakdowns and until you report such, the breakdowns may remain unresolved.
As active citizens that live, work and play in the City of Johannesburg you need to get involved and become ACTIVE CITIZENS.
The Councillors in the City of Johannesburg serve as the interface between the citizens they represent and the municipal officials. The councillor’s job is not just to serve as the voice of the people, for the expression of their community needs, but also to act as a watchdog and ensure the municipality implements policies.
It is therefore important to log your issues for them to be adequately addressed. If these issues are not addressed after a reasonable length of time please bring this to the attention of your local Ward Councillor with all details including reference numbers and dates logged.

Click on the + to open the folder of your choice

How to Renew Your DA Membership

Option 1:  Online Renewal via the DA Website

  • For this option a valid email address is required.
  • Kindly complete an online renewal application by clicking on the button below (on the left). You will have the option of receiving your membership pack electronically or via post.
  • You will receive an email containing a new unique reference number and the banking details to be used. The new reference number will become your membership number upon payment of the membership renewal fee, which is R10 per year.
  • Proceed with subscription by making a payment into our account using the new unique reference and bank account details provided.

Option 2:  Renewal via e-mail

  • Submit your renewal request by emailing and confirm your full contact details including your current membership and ID number.
  • A membership officer will be in contact with you and will email you the banking details to deposit your membership subscription.

Option 3:  Renewal via mobile phone

  • Send an SMS containing your name, surname and ID number or current membership number to 30919.
  • A membership officer will then contact you to assist you via telephone to update your details and renew your membership.

Option 4:  Provincial Office via Branch or Councillor

Contact or visit your provincial office for more information

Information regarding contact details for your councillor can be found by clicking on the button below (on the right).


Welcome to CoJ e-Services. e-Services is an initiative from the City of Johannesburg to make your life easier by providing online access to a range of services for both the individual and business in Gauteng, South Africa. Our current e-Services include the following:

  • Register your email address and receive your rates, Water and lights invoices online
  • View the pro​​​gress of your buildin​g plans online
  • Fill in your online valuation form​​​ to assist the City in evaluating your property correctly
  • Access our Online Maps of Johannesburg

Fault Reporting Procedure to Ombudsman

Complaints for that needs to be completed and sent to the Ombudsman

Click here to download the form

Information on lodging a complaint to the office of the Ombudsman

Click here to download


Active citizenry are members of society who take charge of their future and are the agents of what they want to happen in their communities.

It requires inspirational leadership at all levels and every aspect of life.

We can't expect to create any CHANGE without being proponents of ACTIVE CITIZENARY.

Let's begin this journey together.